Fewer follow-ups.
Clearer
briefs.
Every travel agent knows the routine. An enquiry arrives. Dates are vague. Budget is "flexible." Group size changes mid-conversation. The first call becomes a fact-finding mission instead of trip planning.
Janet exists to fix that gap. Before your agent picks up the phone, they get a one-page brief with traveller intent, constraints, and next actions already clear.
No more reconstructing basics from scattered emails. No more chasing travellers for details they forgot to mention. The brief arrives ready to act on.
The problem is familiar
Static forms don't capture what matters. A family trip to Costa Rica has different constraints than a solo trekking enquiry. Visa complications, mobility needs, dietary restrictions, pet travel–these details slip through generic intake.
Agents end up asking the same questions every call. Travellers repeat themselves across channels. High-value enquiries get buried under incomplete leads.
The result: agents spend more time qualifying than planning.
This isn't a technology problem. It's an intake problem. The information exists–it's just captured too late, in the wrong format, or not at all.
What Janet does
Janet adapts questions based on trip type, traveller responses, and your business rules. A honeymoon enquiry gets different follow-ups than a multi-generational family trip.
When answers are incomplete, Janet clarifies–on web or by calling the travellers. When constraints matter (mobility, dietary, visa), they're captured upfront instead of discovered mid-booking.
The brief your agent receives includes:
- Traveller details and contact preferences
- Trip constraints that affect feasibility
- Priority signals–ready to book, still exploring, or needs follow-up
- Recommended next action based on what was captured
Your agent opens the brief and knows exactly where to start. No guessing. No reconstructing. Just the context needed to plan the trip.
Built for travel operations
Janet isn't a generic chatbot or form builder. It's configured around how travel businesses actually work–tour types, supplier constraints, seasonal availability, visa requirements.
The system handles the complexity your agents deal with daily. Multi-destination itineraries. Group bookings with mixed requirements. Last-minute changes that affect feasibility.
Set up in minutes. Configured to your tours. No platform lock-in.
Janet integrates with your existing website and workflow. Briefs arrive where your team already works–email, CRM, or webhook. No new dashboards to learn.
The goal is simple: less time chasing details, more time planning trips.