Built to save travel agent's time
A decision system for travel enquiries
Janet captures traveller intent across web and phone, adapts questions in real time, and produces an travel agent-ready brief.
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Janet captures traveller intent across web and phone, adapts questions in real time, and produces an travel agent-ready brief.
Get a demoQuestions adjust to trip context and traveller responses.
Learn moreEnquiries are compressed into a short, readable agent brief.
Learn moreCaptures edge cases upfront, adapts questions per trip, and clarifies agent effort.
Questions scoped to what affects feasibility and effort.
Matches your existing buttons.
No
redesign required.
Short calls that resolve ambiguity and stop early.
Short, calm calls with full tour context.
No scripts. No guesswork.
Janet qualifies enquiries on web or voice and delivers a
one-page brief with everything your agent
needs.
Hi, this is Janet calling from Pacific Travels. Am I speaking with Michael?
Yes, hi. I had enquired about the Costa Rica trip.
Perfect! I'd love to help you plan that. Could you tell me when you're looking to travel and how many people will be joining?
We want a family trip, maybe Costa Rica or Tuscany, sometime in December. About a week. Me, my wife, two kids, 6 and 10, and my parents.
Got it, 6 people, multi-generational. Any mobility considerations for your parents, or dietary requirements I should note?
Dad uses a walking stick, so nothing too strenuous. We're vegetarian.
Noted. And for budget, are you looking at mid-range comfort or something more premium?
Mid-range is fine. Good hotels but nothing too fancy.
Multi-gen family of 6 planning Costa Rica in December. Senior has mobility constraint. Looking for relaxed pace, vegetarian meals. Ready to book soon.
Clear intent. Custom planning required. High value.
Prioritize callback. Focus on premium, pet-friendly stays.
The original dashboard design may vary from this demo.
Janet is not a fixed script or form. It is configured around your tours, constraints, and decision logic – and improves as it sees more enquiries.
Janet captures critical constraints upfront, so agents don't spend the first call reconstructing basics. Agents start with clarity, not callbacks.
A Ha Long Bay cruise shouldn’t be questioned like a Northern Lights trip. Janet adapts its questions based on the page, trip type, and package structure.
Janet asks targeted follow-ups when needed and clearly flags what's still missing. Agents see uncertainty upfront and know how to proceed.
Janet connects traveller inputs, trip context, and business rules into a structured knowledge system that guides every interaction.
Add Janet with a simple embed. It understands the page context and activates only when travellers need help.
Install Janet from Wordpress plugins directly into your pages and tour posts without changing your site structure.
Install Janet from the Shopify App Store and add it to tour pages and checkout flows to handle travel enquiries.
Janet standardizes intake. Agents make decisions. No CRM replacement. No workflow disruption.
Standardizes intake
Agents decide
No CRM replacement
No workflow disruption
Missing details are flagged clearly before the brief reaches your team.
Most teams go live in under a week, configured around their trip types.
Everything you need to know about Janet and how it works for travel businesses.
Janet is a decision system that captures traveller intent across web forms and phone calls. It adapts questions based on trip context, clarifies ambiguity in real time, and produces a structured brief that your agents can act on immediately — no more back-and-forth to gather basics.
Unlike static forms or scripted chatbots, Janet dynamically adjusts its questions based on the specific trip being discussed. It understands context — a Ha Long Bay cruise shouldn't be questioned like a Northern Lights expedition. Janet captures constraints upfront and flags what's missing, so agents start with clarity.
No. Janet augments your agents, it doesn't replace them. It handles the intake and qualification process, then hands off a complete brief to your human agents who make the final decisions and build relationships. Your agents spend less time on repetitive questions and more time on what matters.
Most teams go live in under a week. Janet is configured around your specific tours, trip types, and business rules. We work with you to understand your catalogue and set up the decision logic — no lengthy implementation projects or IT overhead required.
Yes. Janet works across both web intake forms and voice calls. For phone enquiries, Janet conducts short, structured conversations to clarify traveller intent — no scripts, no guesswork. Every call produces the same structured brief your agents receive from web enquiries.
Janet can be embedded on any website with a simple code snippet. We also offer plugins for WordPress and Shopify. Janet works alongside your existing CRM and booking systems — no platform lock-in or workflow disruption required.
See how Janet prepares your team to act with confidence.