Last updated: 16 December, 2025

This Privacy Policy explains how Janet, an AI-powered travel planning assistant (“Janet”, “Service”, “we”, “us”), collects, uses, and protects your information when you use the Service.

By using Janet, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate and improve Janet.

a. Information You Provide

• Travel-related inputs such as destinations, dates, preferences, and prompts

• Feedback or messages you choose to submit

b. Automatically Collected Information

• Basic usage data (e.g., interactions, timestamps, feature usage)

• Device and browser information (e.g., device type, operating system, anonymized identifiers)

• Log data for security, debugging, and performance monitoring

We do not knowingly collect sensitive personal data such as government IDs, payment information, or biometric data.

2. How We Use Information

We use collected information to:

• Provide AI-generated responses and travel guidance

• Improve Janet’s accuracy, reliability, and user experience

• Monitor system performance and prevent misuse

• Maintain security and operational integrity

We do not use your data for advertising or resale.

3. AI Processing & Model Improvement

Janet uses artificial intelligence to generate responses.

Your interactions may be:

• Processed by AI systems to generate replies

• Logged and reviewed in aggregated or anonymized form to improve product quality

We do not claim AI outputs are always accurate and encourage users to verify important information independently.

4. Data Sharing

We do not sell personal data.

We may share limited data only in the following cases:

• With infrastructure and cloud providers required to operate Janet (e.g., hosting, analytics, monitoring)

• To comply with legal obligations or lawful requests

• To protect the rights, safety, and security of Janet and its users

All such sharing is limited to what is necessary to operate the Service.

5. Data Retention

We retain data only for as long as necessary to:

• Provide and improve the Service

• Maintain security and system integrity

• Meet legal or operational requirements

Data may be deleted or anonymized periodically.

6. Cookies & Tracking

Janet may use minimal cookies or similar technologies to:

• Maintain basic functionality

• Understand usage patterns

• Improve performance and reliability

We do not use cookies for third-party advertising or behavioral profiling.

7. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Janet is not intended for use by individuals under the age of 13.

We do not knowingly collect personal data from children.

9. Your Rights

Depending on your location, you may have rights to:

• Request access to your data

• Request correction or deletion of your data

• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be effective when posted. Continued use of Janet after updates constitutes acceptance of the revised policy.

11. Contact

If you have questions regarding these Terms, contact:

Email: contact@getfrim.com
Product: Janet - AI Travel Assistant